Emergency Numbers

Before setting off for your first adventure on the snow, store the contact number for the piste patrol in your mobile phone:

+33 (0)4 50 47 02 05

For all emergency services in France, dial 112.

Accidents – What to do

If you are involved in an accident, you witness an accident or you discover an injured skier, it is vital that you remain calm and take the appropriate actions.

Here’s what you need to do:

  • 1

    SECURE

    If you are not the injured party, secure the area. You can protect the injured person by planting crossed skis or a snowboard above them.

  • 2

    WARN

    If there is someone with you, post them further up the slope to warn other skiers.

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  • 3

    CHECK

    Check that the skier is breathing and that their airway is clear.

  • 4

    COVER

    Cover any wounds and apply pressure.

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  • 5

    WARM

    Help to keep the injured person warm.

  • 6

    DON’T

    Do not give them any food or drink.

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  • 7

    CALL

    Alert the rescue services and state your name and the name of the injured party.

  • 8

    LOCATE

    State the location of the accident clearly and concisely, mentioning the piste name or number, the nearest piste marker or an obvious landmark.

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  • 9

    TELL

    State the number of people involved and the type of injuries.

  • 10

    NOTE

    While you are waiting for help to arrive, try to establish the facts of the accident and collect contact details

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  • 11

    REPORT

    Report the incident to the police.

  • 12

    GET HELP

    If you are not the injured party and do not have a phone or a mobile signal, ski down to the bottom of the lift and report the incident. Speak simply and concisely to overcome any language barriers and to save time.

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  • 13

    SHOUT!

    If you are injured yourself, attract the attention of passing skiers.

  • 14

    INSTRUCT

    Explain any injuries clearly. Inform your helpers of what they need to do if they are unsure.

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